LEXUVI AI
Privacy Policy
Welcome to Lexuvi AI, developed and operated by Lexuvi Technologies (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our application, website, and services.
1. About Lexuvi AI
Lexuvi AI is an intelligent assistant that provides:
- Live AI chat and voice conversations
- Smart scanning and AI-based replies
- Productivity and creative tools
- AI-driven learning and assistance features
We are committed to safeguarding your privacy and data while using these services.
2. Information We Collect
We may collect the following information from users:
a. Information You Provide
- Name, email, or account information (if you sign in)
- Messages or queries you send during chat or scan sessions
- Feedback, support requests, or reports
b. Automatic Information
- Device information (model, OS version, app version)
- IP address and approximate location (for performance & security)
- Crash logs, diagnostics, and usage analytics
c. Firebase & Notification Data
- FCM tokens for sending push notifications
- App usage events via Firebase Analytics
- Error reports via Firebase Crashlytics
We do not collect or store any biometric, financial, or personally sensitive data beyond what is necessary for the app to function.
3. How We Use Your Data
We use your information to:
- Provide AI chat, scanning, and voice services
- Improve app features and performance
- Notify you about updates, new tools, and relevant information
- Analyze app usage and fix bugs
- Ensure security, detect abuse, and prevent spam
We do not sell or share your personal data with advertisers or unauthorized third parties.
4. Data Security
We use secure encryption and protected cloud infrastructure (Google Firebase, SSL, HTTPS) to keep your data safe. Access to personal data is limited to authorized personnel only.
However, please note that no digital platform is 100% secure, and we cannot guarantee absolute protection against all possible threats.
5. Push Notifications
Lexuvi AI may send optional push notifications, such as:
- Feature updates and announcements
- New AI tools or content alerts
- System or policy updates
You can manage or disable notifications anytime in your device settings.
6. Third-Party Services
We use trusted third-party services that may process limited data as part of app operation:
- Google Firebase (Analytics, Messaging, Crashlytics)
- OpenAI API / Gemini API (for AI chat and text generation)
- Payment gateways (if premium features are offered)
All third parties comply with GDPR and other international privacy regulations.
7. Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Withdraw consent for notifications or analytics
To exercise these rights, contact us at support@lexuvi.com.
8. Data Retention
We keep your data only as long as necessary for app functionality and legal compliance. Temporary chat data may be deleted automatically after session completion unless explicitly saved.
9. Children’s Privacy
Lexuvi AI is intended for users aged 13 and above. We do not knowingly collect information from children under 13. If you believe a child has shared personal data, contact us immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect new features or legal requirements. Updated versions will be published on our website and within the app.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Lexuvi Technologiessupport@lexuvi.com
https://lexuvi.com
https://ai.lexuvi.com